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Terms and Conditions

Welcome to www.hgmart.com (the “Site” or "We"). This Site is operated by HGmart, Inc. (“HGmart” or “Company”).

By accessing, browsing or using this Site, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use (these “Terms”). It is your responsibility to review these Terms periodically and HGmart reserves the right to revise these Terms at any time without notifying you. If you do not agree to all the Terms set forth below, you should not use or access any portion of this Site. You also agree that at any time, additional terms and conditions may apply. If there is a conflict between these Terms and the Additional Terms, the Additional Terms take precedence.

To shop with us, you need to be at least 18 years old. Any accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. Every time you wish to use our site, please check these Terms and Conditions to ensure you understand the terms that apply at that time. HGmart.com reserves the right to change this site and these terms and conditions at any time.

If you have any query regarding the Conditions or the Data Protection Policies, you may contact us anytime at service@HGmart.com.

1. Use of the Site

When you use this website, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality. You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, HGmart.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, unless permitted by HGmart. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

HGmart reserves the right to stop service, terminate accounts, or cancel any pending order if we believe a client has violated any applicable terms or laws.

You are solely responsible for protecting your own account and password and you are solely responsible for all use of this site by anyone utilizing your account and password. We advise you to notify HGmart immediately of any unauthorized use of your account and password.

2.Data &Information Policy

When you use this website and place orders through it, you agree to provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

3. Right to Cancel an Order

To protect our customers and the site from fraud or unauthorized or illegal activity, we may screen all received orders. We reserve the right to refuse to process an order if we believe it is involves fraudulent, unauthorized, or illegal activity with or without notice. We also reserve the right to refuse to ship products to certain addresses/PO Boxes if we believe that they are possibly fraudulent, unauthorized, or involved in illegal activity.

4. The Subscription

As a member of HGmart, you agree to allow HGmart to send you emails, newsletters, and other communications, including third party information. There is no purchase commitment, but, we reserve the right to revoke your subscription at any time for any violation of these Terms, of our Privacy Policy, or of any Additional Terms.

5. Errors

HGmart.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. HGmart.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, HGmart.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, HGmart.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

In case you detect that an error occurred when entering your personal data during your registration as a user of this website, you can modify them in the section "My Account". In any case, you will be able to correct errors related to the personal data provided during the purchase process by contacting us. If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service or email address above to correct the error.

6.Trade Rules

6.1 Price and Payment

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt and are correct at the time of entering the information on to the system. Prices may change at any time, but (other than as set out above) changes shall not affect the orders for which we have sent an Order Confirmation.

Once you have selected all articles that you wish to buy, they will be added to your basket. The next step will be to process the order and make the payment. To that end, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. Also, if you are a registered user, a record of all the orders placed by you is available in "My Account" area. You may use, as payment method, the following cards: Visa, Mastercard, American Express etc.

To minimize the risk of non-authorised access, your credit card details will be encrypted. Once we receive your order, we request a pre-authorisation on your card to ensure that there are sufficient funds to complete the transaction. When you click "Authorise Payment", you are confirming that the credit card is yours. Credit cards are subject to verification and authorisation by the card issuing entity. If the entity does not authorise the payment, we shall not be liable for any delay or failure to deliver and we will be unable to conclude any Contract with you.

6.2 Colors

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

6.3 Packing

Unless otherwise provided, we will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing, loading or bracing requested by you will be paid for by you.

6.4 Returns &Refunds

Goods can be returned in designated period. The exact return period and return policy differs from country to country. Please contact our customer service for the detailed information. Customers returning goods are responsible for freight charges.

Size wrong items and quality problem items can be exchanged. For defective products, If a defect or damage is confirmed on the returned products, we will give you a complete refund including the charges you have accrued of delivery and return.

6.5 Delivery

Any product purchased from our Site will be shipped and delivered by a third party carrier. As a result, HGmart has no liability for any title and or for the risk of loss after our delivery to the carrier.

7. Copyright Complaints

HGmart respects the intellectual property of others. If you believe that any materials on this Site infringes your work, please contact us.

8. Contributed Content Guidelines

Your feedback is always welcome. By submitting or sending any content to our Site or to us you grant HGmart a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials or any part of such materials. You hereby represent and agree that you will be solely responsible for any materials you submit or send to us. HGmart is entitled to use any content submitted by you without you maintaining any rights of confidentiality, of attribution, or of compensation to you. There is no guarantee that we will post or respond to the materials you submit or attempt to post.

9. Disclaimers and Liability

You assume all responsibility and risk with respect to your use of our Site. The site, and all its content, products, information are provided by HGmart on an "as is" and "as available" basis without warranties of any kind. HGmart disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, information accuracy and system integration, security. HGmart makes no warranties of any kind regarding any third party no-HGmart sites to which you may be directed or hyperlinked from this Site. To the maximum extent permitted by law, HGmart will not be liable for any damages of any kind caused by the use of this site, including, but not limited to indirect, incidental, punitive, exemplary, special, or consequential damages. 

10. Indemnification

You agree to indemnify, hold harmless, and defend HGmart and its respective officers, directors, employees, agents and affiliates from any and all claims, liabilities, damages, costs and expenses of defense, including attorneys’ fees, in any way arising from or related to your use of the Site, your violation of these Terms or the Privacy Policy, of content posted to the Site by you, or from your violation of any law or the rights of a third party.

11. Severability

If any portion of the Terms shall be held or declared to be invalid or unenforceable under any applicable statute or any rules, such provision shall not affect any other part of the Terms. The remaining provisions of these Terms shall in no way be impaired or affected.

12. Waiver and Remedies

The failure of HGmart to partially or fully exercise any rights or the waiver of HGmart of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by HGmart or be deemed as a waiver by HGmart of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of HGmart under these Terms and any other applicable agreement between you and HGmart shall be cumulative, and the exercise of any such right or remedy shall not limit HGmart’s right to exercise any other right or remedy.

13. Disputes

If there is any dispute between you and HGmart, it is agreed that either of us may elect to have it resolved by proceeding in small claims court or by binding arbitration administered by the National Arbitration Forum, the American Arbitration Association, or JAMS under their rules for consumer arbitrations. You and HGmart agree that each may only bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Additionally, without the agreement from both you and HGmart, the arbitrator may not consolidate more than one person's claims with your claims, and may not preside over any form of a representative or class proceeding. You acknowledge and agree that you may not have access to a court or jury.

Questions: Should you have any additional questions regarding these Terms you may contact us at service@hgmart.com.